• “Out of town A & E are constantly amazed at how well Yakima’s process is carried out. Customer service is extraordinary!”
• “You have an excellent staff both in the office and the field.”
• “The City not only is always prompt and courteous, but also at times has offered alternatives to doing a certain job to save time or money.” “We have had excellent experiences with all of City staff.”
• “Compared to working with cities in Western Washington, the City of Yakima is very easy to work with and very responsive/sensitive to project schedule.”
• “As a General Contractor for the state of Oregon, you have a good building department to work with.”
• “It is a pleasure doing business in Yakima City.”
• “I had a terrific experience. It was my feeling that staff wanted to help me get what I needed.”
• “I have limited experience with the City of Yakima, but the job I did there went awesome. The Counter staff was exceptional to work with.”
• “It has been our experience that the permit department staff is very helpful and has always been a large contributor to our success on our projects.”
• “Your willingness to approve ‘over the counter’ permits on smaller jobs is greatly appreciated.

Complete Opinion Survey Results